Are you a pet lover and looking to work for a great Australian owned company that believes in good old fashioned customer service? Then you’ve come to the right place.

At Fish and Feather our team members have great attitudes and we're telling you this in the hope that if you too have a great attitude then Fish and Feather is the company for YOU! Below, is a bit about our company, just to give you an understanding about us, our policies and to make sure you still think you are the right fit, before following through with your application.

Currently we have no advertised jobs, that’s because we prefer to recruit those who take the effort to come to us. Please read the following information, and complete the online application form. At the end, you’ll be given a link to submit your resume. We talent bank all resumes for a minimum of three months and should a position be available we'll contact you as per the following process.

Again, thank you for your interest, we hope to meet you soon.


Please choose from the links below;

		The Selection Process
		Application
		Application Screening
		What You Can Expect at Fish and Feather

When it comes to recruiting new team members our message is very simple:

'Team members at Fish and Feather have fantastic attitudes, so if you're looking for a job and have the right attitude, Fish and Feather is the place for you!'

Don't worry if you don't fit the traditional "pet shop" stereotype or if you don't have any experience in pet shops. Fish and Feather is different from many traditional pet shops in that we'll look at things other than your age or experience. What we actually want are people who can listen to, talk to and empathise with our customers and truly live by our company values.

Our selection process is rigorous but we're sure you'll understand why. That's the case when we are genuinely looking to bring new team members in to our teams.

Fish and Feather Application form
When you apply for a role with us, we ask that you complete the online application form as thoroughly as possible, answering all questions in complete detail.

Application form screening
Once you have submitted your on-line employment application at Fish and Feather, you will be emailed to confirm that we have received it. We will check through it and review the content of your application against a number of factors largely linked to delivering great customer service..

Once screened and if your application is successful we will be in contact to invite you to an interview and may be screened through a telephone interview prior to that.

Unfortunately if your application is not successful we will not be able to give you feedback.

We try and acknowledge all applications within fourteen days of receipt.

Interviews
We often conduct our interviews in a relaxed and informal atmosphere. All of our managers have received thorough training on how to recruit the "Fish and Feather way" in order to help get best from you at the interview. If you are successful you will be invited back for a 2nd interview. If you are not successful, you will be advised in writing, but again we will not be able to offer individual feedback.

References, criminal record check and medical
Your offer and subsequent contract will be subject to the receipt of satisfactory references, criminal record check and a medical questionnaire. If you are successful, you will be expected to supply Fish and Feather with all of this information before you join us. Proof of identification and an Australian Tax File number is also required. We only recruit candidates who are legally permitted to work in Australia. Fish and Feather is an equal opportunity employer.

What you can expect
Here’s a few things you can expect while you're working with the Fish and Feather

		contract
		Wages
		Training and Development
		Who we are looking for

Everything in your contract will be explained when you join us and undergo our induction programme.

Salary/Wages
Normally your wages will be paid in to your bank account on a weekly basis. Again, the type of contract that you are employed on determines this. The salary/wages will be agreed with you if an offer of employment is made. We normally review salaries and wages at the end of each calendar year. Your full entitlements will be made clear in your contract.

Family Friendly Policies
Fish and Feather provides a number of Family Friendly Policies, some containing benefits that exceed statutory requirements.Full details will be explained at the interview.


Team Member Support
Everyday has its challenges and stresses. Sometimes these pressures are exciting and rewarding, however, on occasions, the pressure of our jobs and personal lives can lead to stress having an impact on our health and work. at Fish and Feather we have an open door policy on team members who need to talk.

Training and Development
When you join Fish and Feather we don't just look at you for who you are now - we look at you for who you could be in the future. We see training & development as an absolute necessity - there's no lip service paid to it in Fish and Feather! We see it as a necessity because in order for us to deliver great service to our customers and each other we have to feel comfortable and confident in our roles and the only way to achieve that is by making sure each and everyone of us knows and has the right skills to do it effectively.

You'll see our commitment from Day 1 when we'll introduce you to Fish and Feather and the team members you will be working with. We call this our Just ask programme because quite literally if you have a query all you have to do is ask... Just ask incorporates a specific training programme detailing the various areas of your job that you need to be competent in.

We're proud of the fact that much of our training is delivered internally by probably some of the best trainers and most experienced team members in our sector. All of our programmes are interactive, educational and the important ingredient FUN! When we recognise we don't have the necessary skill internally we work hard to find the right company to work with - a company who shares our ways of working and values.

Who we are looking for

Every role within Fish and Feather has a role profile. The purpose of the role profile is to help us all really understand the "nuts & bolts" of our job. A role profile will be offered to all candidates prior to the first interview.

Whilst the tasks that each of us does may be different from one job to another the way we conduct ourselves whilst doing them is the same across the whole of Fish and Feather.

We believe that the way we show the world who we are is by the way we behave with each other and our customers. Don't worry if you don't fit the traditional "pet shop" stereotype or if you don't have any experience in retail. It's who you are and who you can be that we are most interested in.

Still think you have what it takes? GREAT! Click here to apply online now. The application will take between 5 and 10 minutes.