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About Fish and Feather
For almost 18 years, Fish and Feather Kilsyth has set the benchmark on elite pet stores. As Victoria's largest pet shop, we believe we have the greatest range of quality products and services, the best staff in the industry and some of the healthiest pets on offer.
At Fish and Feather we operate strictly under the Victorian Governments Code of Practice and pride ourselves on healthy livestock.
Our Mission
At Fish and Feather we are are proud of our balance between Quality Control, Customer Satisfaction and Team Moral. It is our Mission to provide you with a rewarding customer experience that reflects our passion for the industry; while giving you the most accurate advice and up to date information to make you and your pets happy.
Our Values
At Fish and Feather we believe in giving you great customer service. Our team are happy, fun, well trained, passionate, honest, empathetic and caring. They love to make customers smile and love pets! As such, we will never sell you a product you don't need and will always go out of our way to make sure you walk away from our store with the biggest smile, the best information at hand and the best suited pet for your needs.
Our Promise
Our Brand represents not just a product, but a lifestyle. At Fish and Feather we do care about pets and we also care about you. Therefore its in our best interest as well as yours that we "go the extra mile" for you both. If you have any questions about your pet simply contact us, we'd love to hear from you and if we don't know the answer to your question we'll either refer you to someone who does, or find out the answer for you.
Our Products
We carry a large selection of bird cages, aviaries, ponds, tanks, terrariums and vivariums. We stock licensed and unlicensed birds and reptiles, all types of tropical, cold and salt water fish as well as ferrets, rabbits, guinea pigs, rats and mice, and not forgetting puppies and kittens. We also pride ourselves on our large Unique Pet range which includes bird eating spiders, centerpedes, cockroaches, spiny leaf insects, stick insects and other creepy crawlies.
If we don't sell a pet or product you are looking for, simply contact us and if it falls within our company guidelines and is in season, we'll do our best to provide it for you or at least refer you to someone who can.
Our Services
We offer installation and maintenance of ponds and aquariums, avairies and vivariums*. Home feeding is also available*.
Our Payment Options
We accept Cash, EFTPOS and most Credit Cards including AMEX.
Fish and Feather offer a 10% discount to all Schools and Legitimate Community Groups. A valid invoice is required upon purchase.
NOTE
* means when available and conditions apply. Installation and home feeding are not included in the purchase price of any product. A quote for this service and subsequent payment is necessary to access these services. |
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